| Tooty Inc. http://www.tootyinc.com/ Customer service and sales strategy evaluating, developing, training and monitoring. | |
| The Physics of Customer Service http://www.customerserviceebook.com/ International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download. | |
| Thank You Very Much, Inc. http://www.thankyouverymuchinc.com/ Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats. | |
| Telephone Doctor http://www.telephonedoctor.com/ Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training. | |
| T & T Training http://www.tttraining.co.uk/ Customer service training and consultancy. | |
| SunShower Learning http://www.smile-video.com/ Video-based training program to inspire positive attitudes in front-line customer service employees. | |
| Sterling Consulting Group, Inc. http://www.quality-service.com/ Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused. | |
| Signature Worldwide http://www.signatureworldwide.com/ Offers customer service and sales skill training programs. Events calendar, and newsletter. | |
| Service Strategies http://www.servicestrategies.com/ Provides industry standards, certification, training and consulting solutions for customer service, technical support, field service and professional service organizations. | |
| Service Quality Institute http://www.customer-service.com/ Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter. | |
| Scott Brown http://www.foundationsofservice.com/ Principle-based presentations on customer service. Contains profile, topics details, interview and client list. Akron, Ohio. | |
| Rapid Results http://www.rapid-results.com/ Offers training covering customer service, sales, leadership, telephone skills. | |
| Professional Edge http://www.proedgeskills.com/ Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism. | |
| Power Train http://www.powertrain.co.uk/ Providing off the shelf and custom-designed training packages on the topic. Profile and contact information. | |
| Peak Performance International Pty Ltd http://www.peakperformance.co.nz/ Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts. | |
| Oriel Training http://www.orieltrain.com/ Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing. | |
| Optimum Operating Procedures and Services Pty Ltd http://www.oops.net.au/ Delivers training and reporting solutions, organizes mystery customers to evaluate restaurant or pub staff. Also telesales and phone communication training. (Australia) | |
| Myra Golden Seminars http://myragolden.com/ Keynotes, web based training and seminars designed with an emphasis on customer service improvement. | |
| Measure-X http://www.measure-x.com/ Customer service and retention training and measurement. Includes testimonials and services. | |
| Martrain Ltd http://www.martrain.co.uk/ Telemarketing, customer relationship management (CRM) training and technology sales research solutions. Services, clients and profile. | |