| Ulysses CRM http://www.qms-software.com/ Developer of service-centric customer relationship management and facilities management software packages for small and medium companies. | |
| Tree Management Systems, Inc. http://www.turftree.com/ Customer management software for tree, lawn, and landscape companies. | |
| Transversal Corporation Ltd http://www.transversal.com/ Offers call centre knowledge management solutions. List of products. Contacts. | |
| SupportSentry http://www.supportsentry.com/ Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities. | |
| Simon Dutton Associates Ltd http://www.paritor.com/ Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO. | |
| ScandiaCom http://www.scandiacom.com/ Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities. | |
| Satmetrix Systems http://www.satmetrix.com/ Software and services company focused on customer experience management. | |
| ResponseTek Networks Corp. http://www.responsetek.com/ Provides customer experience management solutions. Areas of expertise. Services offered. Contacts. | |
| Rapid Stability Incorporated http://www.rapidstability.com/ Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts. | |
| Ransys Ltd. http://www.ransys.com/ Offers enterprise feedback management system that enables medium and large sized intensive service organizations to monitor and improve customer satisfaction, retention, and loyalty by collecting customers’ feedback. | |
| RaiderCSS http://www.raidercss.com/ Provides real time web based Java customer support software and live help solutions. | |
| QueueVision Inc. http://queuevision.com/ Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts. | |
| Querybot Systems http://www.querybot.com/ Automated knowledge base and interactive FAQ systems intended for small businesses. | |
| Precision http://www.pcaonline.com/ Developer of help desk solutions. | |
| PhaseWare, Inc. http://www.phaseware.com/ Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process. | |
| Medallia http://medallia.com/ Provides turnkey customer feedback solutions. Product details, and company news. | |
| Knowledge Base http://www.knowledgebase.net/ Multi-user system enhances self-service customer support, help desk operations, and document management applications. | |
| Knova http://www.knova.com/ Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site. | |
| InterFAQs http://www.interfaqs.com/ Featured automated FAQ system and knowledge base software. List of features, demo. | |
| FrontRange Solutions http://www.frontrange.com.au/ Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform. | |
