| Craig Harrison's Expressions of Excellence https://expressionsofexcellence.com/ Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets. | |
| Customer Service Review, Inc. https://www.csr-net.com/ Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training. | |
| Ford, Lisa https://lisaford.com/ Speaks on customer service topics including managing, hiring and training. Audio, video and books available. | |
| Interaction Metrics https://interactionmetrics.com/ Customer service audit specialists. | |
| Learning Curve https://yourlearningcurve.co.uk/ Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles. | |
| Myra Golden Seminars https://myragolden.com/ Keynotes, web based training and seminars designed with an emphasis on customer service improvement. | |
| Professional Edge https://www.proedgeskills.com/ Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism. | |
| Service Quality Institute https://www.customer-service.com/ Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter. | |
| Service Strategies https://servicestrategies.com/ Provides industry standards, certification, training and consulting solutions for customer service, technical support, field service and professional service organizations. | |
